• Select Order Tests in top menu bar
• Select Species to test in second menu bar
• Select the test from list
• Fill in the online form, press save button at the bottom, and checkout or order more tests
• Detailed instructions for collecting and mailing DNA samples are included on the submission form printout

• Pay online (credit card* only)
• Check in US funds
• Fill out credit card* authorization form included with printed submission form

An email confirmation should arrive within a few minutes after it was requested or the online payment completed.
If you do not see an email confirmation, please check your spam/junk folder.

• Select View Tests/Results in the top menu bar
• Find the test you wish to edit in the list and click the name or sample id
• After the desired changes are made click Save Test

• Select View Tests/Results in the top menu bar
• Find the test you wish to cancel, click on Cancel and then click Cancel Tes

• Select View Tests/Results in the top menu bar
• Find the test you wish to print and click on Print or select the test(s) you wish to print by checking the box on the left, then Click on Print Selected Tests

• Select View Tests/Results in the top menu bar
• Find specific test and then click on Result (at the far right)
• Results are sent via email or can be viewed online (if the option enabled in My Account settings)

• Check the Parent Verification box only when entering the offspringg
• If dam, sire or both not previously DNA Typed for parent verification, use the New Sire / New Dam button to save parent info
• If dam or sire previously DNA Typed for parent verification, provide VGL case number of dam and/or sire where indicated

• Select View Tests/Results in the top menu bar
• Find offspring
• Click on Add New Parent Verification Request

When you log into your MyVGL account, you can stay logged in by checking the "Remember Me" box on the login page. This will keep you logged in to your account for four weeks or until you log out.

To prevent others from accessing your MyVGL account, we strongly recommend you don't use this feature on devices and computers that are shared with other people.

The Print function in MyVGL generates PDF files and requires that you have Adobe Acrobat Reader software installed on your computer. We recommend that users install the latest version of Adobe Reader. Version 8 or above is recommended. This is a free download from Adobe.

In some cases, older versions of Adobe Acrobat Reader may experience problems. Installing the latest version of Adobe Acrobat Reader fixes these issues.

Also you can use the "Email Selected Tests" link provided as an alternative to the "Print Selected Tests" link. This will email you the requested PDF file which you can then print out on your computer.

All the dollar amounts displayed by MyVGL are US Dollars (USD).

The MyVGL site is best viewed using a newer web browser such as Microsoft Internet Explorer 8+, Mozilla Firefox 30+, Netscape 7+, Safari 1+, etc. If you are using an older web browser we highly recommend that you upgrade to a newer web browser.

We test the MyVGL site using the following web browsers: Microsoft Internet Explorer 11 and Mozilla Firefox 35. If you experience any browser specific issues, please email us the details so we can investigate.

If you are interested in upgrading to a newer web browser, we highly recommend Mozilla Firefox which is a free upgrade.

The MyVGL site has some links that open new web browser windows. Some pop-up blocker software may prevent these new web browser windows from opening.

If you have pop-up blocker software, then please change the setting to allow pop-up windows from the MyVGL site.

Yes, the MyVGL site utilizes JavaScript to provide needed functionality. We require that you have JavaScript enabled in your web browser. If you do not have JavaScript enabled, you will see an alert message at the top of every page (in red text). Please refer to the Help section on your web browser to locate the instructions to enable JavaScript